Channel Mechanics

The Company We Keep

Channel Mechanics

The world’s most forward-thinking vendors rely on Channel Mechanics to maximize the performance of their channel operations.

We are proud to partner with the world’s leading vendors across a variety of industries, verticals, and geographies. Our mission is to empower vendors to capitalize on the channel by having one platform that provides the tools, data and insights to win partner mindshare, build loyalty and gain visibility into partner and program performance.

And we back up our solutions with best-in-class services and support.

Don’t just take our word for it!

Channel Mechanics Recognized as a Leader in G2's Spring 2024 Report for Partner Management Software

See Why Channel Mechanics Scored 98% User Satisfaction in Quality of Support and Ease of Doing Business on G2

Ease of doing business is at the heart of our partner program. Helping partners to understand our program is key to engagement. To provide an ideal experience for our partners, we use Channel Mechanics to automate our partner leveling program. This enables us to configure complex program rules while making it easy for partners to understand the program offer and which tier they are assigned to.
Verified Enterprise User in Telecommunications
The implementation of the partner portal not only overcame challenges, it was delivered successfully to exacting time constraints and transformed the way we engage with our partners. The portal's intuitive interface has really simplified interaction, bringing much greater efficiency and ease of doing business with our partners.
Simon Beard, Head of Global Channel Programs
Buying Channel Mechanics services, means you are investing in strengthening your business functions, teams and channel capability. Beyond an awesome PRM tool is a business who take the time to understand your own business DNA to ensure you deliver the best solution together. They make our business’s success their number one priority.
Verified Enterprise User in Telecommunications
Building a go-to-market through the channel requires gathering data from multiple partners to get a complete picture of our business. Instead of building tools in house to aggregate POS data, we found it much more efficient to partner with Channel Mechanics to provide this service. The team listens to our needs and then builds out the platform to fit our specific requirements in a timely manner.
Todd Shires, Channel & Distribution Director
The Channel Mechanics team has helped define, implement and execute a simple partner Incentive Program that has allowed us to free up internal resources in order to better operationalize the entire process. I am also very impressed with the actively engaged account team and their vested interest in seeing our mutual successes.
Verified Enterprise User in Telecommunications
Channel Mechanics are helping our business to deliver critical channel performance data to our partner community. Taking a complex and large set of data and translating it into an easy-to-understand, easy-to-manage solution. Our partner can easily understand their current attainments within our program, plus more importantly, understand what is needed to reach the next level.
Verified Enterprise User in Telecommunications

Telecommunications

Ease of doing business is at the heart of our partner program. Helping partners to understand our program is key to engagement. To provide an ideal experience for our partners, we use Channel Mechanics to automate our partner leveling program. This enables us to configure complex program rules while making it easy for partners to understand the program offer and which tier they are assigned to.
Verified Enterprise User in Telecommunications
The implementation of the partner portal not only overcame challenges, it was delivered successfully to exacting time constraints and transformed the way we engage with our partners. The portal's intuitive interface has really simplified interaction, bringing much greater efficiency and ease of doing business with our partners.
Simon Beard, Head of Global Channel Programs
Buying Channel Mechanics services, means you are investing in strengthening your business functions, teams and channel capability. Beyond an awesome PRM tool is a business who take the time to understand your own business DNA to ensure you deliver the best solution together. They make our business’s success their number one priority.
Verified Enterprise User in Telecommunications
Building a go-to-market through the channel requires gathering data from multiple partners to get a complete picture of our business. Instead of building tools in house to aggregate POS data, we found it much more efficient to partner with Channel Mechanics to provide this service. The team listens to our needs and then builds out the platform to fit our specific requirements in a timely manner.
Todd Shires, Channel & Distribution Director
The Channel Mechanics team has helped define, implement and execute a simple partner Incentive Program that has allowed us to free up internal resources in order to better operationalize the entire process. I am also very impressed with the actively engaged account team and their vested interest in seeing our mutual successes.
Verified Enterprise User in Telecommunications
Channel Mechanics are helping our business to deliver critical channel performance data to our partner community. Taking a complex and large set of data and translating it into an easy-to-understand, easy-to-manage solution. Our partner can easily understand their current attainments within our program, plus more importantly, understand what is needed to reach the next level.
Verified Enterprise User in Telecommunications

IT Services

Channel Mechanics don't just provide a great platform, but also business insights and advice, where needed. The tools are eliminating all manual calculations and tracking - their customized automation solutions are key for us to be able to provide accurate data internally and externally for our channel operations, enabling partners to see up to date information on partner programs at any time.
Natalia Vianden, Sr. Director Global Strategic Partner Initiatives
Our organization is leveraging Channel Mechanics for Incentive management, MDF management, Partner Levelling and Partner Data visibility – the bedrocks of channel management. Long and short of it, things that would take days or weeks can be done in a matter of hours. Inherently, CM just get the ins and outs of channel management, and the tools required to support both partners and vendors alike.
Verified Mid-Market User in Information Technology & Services
We use the PRM as a one-stop shop for us and our partners for all things related to our partner program, as it provides transparency and meaningful insights into our partner's training status, revenue data, and incentive details. It's intuitive, has a lot of features and Channel Mechanics is always open for customization requests to really get the PRM to fit the user's needs.
Verified Enterprise User in Information Technology & Services
The team at Channel Mechanics is always responsive, organized, and professional. They do a tremendous job supporting our SPIFF programs and allowing for a great Partner experience within our portal. CIM has allowed for easier management of our partner incentives and reduced the amount of time our internal resources have to spend on program setup.
Shamus Kelley, Sr. Manager Business Applications
Channel Mechanics PRM effectively addresses various challenges we encounter by providing flexible solutions that cater to our unique requirements. This adaptability has been a significant benefit to us, streamlining processes and enhancing overall efficiency. I like Channel Mechanics PRM for its fantastic people, impressive flexibility, and remarkable adaptability.
Verified Mid-Market User in Information Technology & Services
Channel Mechanics PRM tool is an easy-to-use platform for setting up the relevant programs for customers to suit their needs. There is also a great support team behind the platform as any questions or issues encountered are addressed in a timely manner. Our Business performance has increased by providing a single place for partners to register a deal, download up-to-date content or claim a rebate.
Verified Mid-Market User in Information Technology & Services

Computer Software

Channel Mechanics helps us adapt out-of-the-box functionality to our evolving Partner Program and can quickly adopt to any changes we want to implement. They have great knowledge about our CRM and other tools, and really help us as trusted advisors to build the best functionalities to to match our needs, with changes implemented in a timely manner.
Kate Price, Director Global Channel Operations
Deployed 5 years ago and have been extremely satisfied with the product and support. Every PRM use case is unique, so support is critical and Channel Mechanics' support is exceptional. The platform is helping us with automating and accelerating partner operations and enablement.
A.J. Tedesco, VP of Channels
Our business model is somewhat unique and Channel Mechanics is able to customize the tools we need to fit our GTM Strategy. From start to finish our business goals are kept top of mind and their ability to work with our internal stakeholders makes it easy to integrate into our existing systems. We are leveraging several use cases from Deal Reg, Partner Leveling, Partner Dashboards and MDF.
Katheryne Pelak, Sr. Manager, Global Channel Marketing Lead
Channel Mechanics' PRM platform is a highly customizable solution that can accommodate any partner program. The team is very responsive, accommodating, and easy to work with. Channel Mechanics PRM is an all-in-one platform that eliminates the manual work for managing a partner program.
Susan Nicholas, Partner & Events Marketing
We asked Channel Mechanics to help us automate the channel operations for our distributors across Latin America. Within a short period of time Channel Mechanics has engaged with our distributors and has launched programs that are already improving the efficiency and profitability of distributors across the region.
Renato Crepaldi, Senior Manager, Cisco WW Distribution LATAM
Channel Mechanics is a powerful tool that offers an extensive set of features that can be customized to support all our partner channel needs. It creates a holistic one stop shop for training, revenue, and rebates, helping partners to understand program requirements and see how they are tracking towards their goals. It's the best PRM Solution paired with excellent support!
Inna Norvaisiene, Global Partner Programs Manager
The PRM solution is easy to use, user friendly, with dynamic reports and dashboards. Layered selection categories are available to users which simplifies the process and helps boost customer experience while using the PRM solution. The after-sales service and response time is amazing, mostly it's within the same or next hour. It has been an amazing experience of choosing and working with CM.
Lilen Rout, Lead Partner Marketing
Channel Mechanics provides a terrific service, they roll up their sleeves and engage at all the necessary levels to ensure the success of the onboarding/integration processes. Through regular communication, they gained a rapid understanding of our business and our commercial goals, helping us to align around achievable targets and how to maximize partner engagement and build our partner program.
Fergal Lyons, Senior Director Product Marketing
The Channel Mechanics Partner Portal offered our Global Partners improved partner engagement with an easy to use, one stop shop for all the partner needs and interactions with SmartBear content and programs. The Channel Mechanics team was crucial to the success of the program.
Debbie Decoulos, Director of Channel Sales (America)
Channel Mechanics has been essential for Extreme to allow visibility into our channel on how they are tracking towards their programmatic requirements and benefits. We create transparency and visibility to our channel with up-to-date information through their tools. Channel Mechanics has also shown great dedication and professionalism to implement each individual program with different metrics.
Natalia Vianden, Sr. Director Global Strategic Partner Initiatives

Network Security

Channel Mechanics is the key to a simple and effective partner experience. They know what works in the channel and can quickly execute with quality. Using this platform provides a single pane of glass for my partners to interact with us, including MDF, Training, Campaigns & Incentives.
Scott Goree, Global Channel Chief
Channel Mechanics are absolutely the best vendor to work with. The relationship is a true partnership where they strive to help us be successful. Their solutions allow us to streamline and automate our incentive operations, allowing accurate and timely payments. We use them to manage our Partner Rebates, SPIFFs and referrals. Their customer service cannot be beat, truly an outstanding team.
Sunny Song, Director of Partner Operations
We transitioned to the CM MDF platform about a year ago after having used a homegrown tool for all partner requests. The CM team made the entire process from program design to implementation so smooth with amazing customer support. They listen to our unique program requirements and ensure our platform is designed custom to our requirements. The new UI recently launched has been the cherry on top.
Alli O'Neal, Sr. Manager, Global Partner Programs & Partner Experience
The integration team at Channel Mechanics exhibited exceptional diligence and precision. They collaborated closely with our staff, effectively becoming an extension of our team to fulfil our project specifications. Their efforts resulted in minimal disturbance to our channel partners and contributed to a seamless product rollout. I would undoubtedly advocate for their services with high confidence
Verified Mid-Market User, Computer & Network Security
The adoption of Channel Mechanics' PRM system has revolutionized the way we administer our channel programs, liberating us from the confines of spreadsheets and endless email chains. This shift has significantly unburdened our time and resources. After considering various alternatives, it was clear that Channel Mechanics stood out with its streamlined processes and delivery of actionable insights.
Maricka Burke-Keogh, Head of Marketing Operations
The layout is simple and easy to navigate. The platform is easily customizable for our needs. It combines the performance metrics and incentivization into one single platform. We previously used different tools to measure performance and incentives, which we have now been able to consolidate into one PRM.
Rakesh Poonacha, Partner Support Manager
What I find most helpful with Channel Mechanics PRM is the ability to generate and download reports, to share with my team to keep them in the loop. The UI is friendly and easy to navigate to find what I am looking for. It's giving our Partners more of an incentive to work with us, helping us generate net-new business, and bringing us opportunities that we believe have a high chance of closing.
Verified Mid-Market User, Computer & Network Security
Channel Mechanics provides a robust co-marketing and rewards and spiff program that seems very easy for partners to use and links to XTRM which many of them always use. Our Account Manager is exceptionally supportive, responsive and very thorough in assisting us with our changes, new programs etc.
Julia North, Sr. Manager Partner Marketing

Manufacturing

The Channel Mechanics Platform has revolutionized how we execute our partner rebate programs. Both the Channel Mechanics team and the platform have brought a whole new meaning to the term ‘Ease of Doing Business’. All of the time-consuming and error prone activities related to rebate calculations have been completely automated providing LGE and our Partners timely and accurate rebate information.
Margaret Fetting, Senior Channel Marketing Manager
Channel Mechanics worked with my organization on improving the partner experience when utilizing our programs/promotions. After in-depth discussions of ask and needs, Channel Mechanics built out a platform to meet our needs. For areas that was out of the normal, the dev team quickly worked to develop our ask to make the partners experience as smooth as possible.
Verified Enterprise User, Computer Hardware
User friendly solution for managing partner business information and partner marketing, with an intuitive navigation. The Channel Mechanics team are flexible with developing and adjusting the solution to specific needs, while staying in contact with us to ensure we are satisfied with the product and services. Using CM to help with POS and Inventory collection and co-op marketing management.
Dmitry Khmel, Regional Channel Manager
I have had a great experience with Channel Mechanics - their team and their platform. What I like best is the high-quality customer service and support we've received, as well as their great attitude towards continuous improvement. Their ability to help streamline and simplify the partner management process enables us to efficiently manage and optimize our channel Partner Programme.
Verified Mid-Market User, Electrical Manufacturing
When I’m working with a company, I like to build a relationship and trust! With Channel Mechanics, that happened in a matter of moments. They are extremely knowledgeable, and responsive, have great customer support, and are easy to work with. Makes working with them easy!
Verified Enterprise User, Computer Hardware
Working with Channel Mechanics PRM is a great experience. We transitioned from using spreadsheets and email to using their PRM to create and manage channel programs. Since their PRM is built for use in the channel, our partners started using it right away. Channel Mechanics works with some of the leading companies that use channel sales so they bring a wealth of knowledge and best practices.
Kirk Matsuo, Sr. Director, Global Channel Sales

Channel Mechanics is your Channel Program Automation Platform

Our Partner Relationship Management (PRM) Platform optimizes the partner journey, from onboarding to value creation.

Discover how we automate labor-intensive tasks, enable partner differentiation, and improve ease of doing business.

Our Channel Enablement Platform means you can:

  • Accelerate time to revenue
  • Reduce the cost of channel sales
  • Improve the partner experience
  • Win partner mindshare
  • Build long-term loyalty

Let’s dive in and explore the power of Channel Mechanic’s PRM Platform

Schedule a demo today and transform your channel tomorrow