“Our use of the Channel Mechanics Platform has enabled us to both dramatically improve turnaround times for quote requests and reduce the administrative traffic to the teams’ inboxes, allowing them to focus on value-add tasks. Our key objectives in implementing the portal are to improve on-time renewal rates and improve the ease for partners in doing business with us and we are seeing improvements in both as we roll the project out. We are planning further expansion of the use of the platform and the Channel Mechanics Team are great partners in helping us develop and implement these projects.”