Channel Mechanics

Channel Mechanics

Brian O’Higgins, QA Manager

Brian originally joined the Channel Mechanics team in February 2020, where he assumed the role of Senior Quality Assurance Engineer. In this position, Brian predominantly focused on leading our Customer Support Operations team and enhancing our automated testing suite, along with assisting with customer success on-boarding and development.

In 2022, Brian was then promoted to the role of QA Manager for our growing QA team. Here, he has continued to work on expanding our best-in-class practices as well as our focus on delivering a high-quality product to our partners.

Brian has almost 30 years’ experience in a variety of production and customer technical support roles, along with a number of software testing roles. His primary focus has been in the areas of eCommerce and Financial Technology. Having worked for global companies such as Dell, Nortel, Avaya and Planet, Brian has a wealth of knowledge in his field.

A graduate in 1994 from the National University of Ireland, Galway (NUIG) with a B.E. degree in Industrial Engineering & Information Systems, Brian then went on to attain an MSc in Manufacturing Systems Automation from Queen’s University Belfast in 1995.

Outside of work, Brian enjoys playing 5-a-side soccer, listening to music and enjoys following all types of sports. But particularly hurling and football, where his kids are active participants in their local clubs.

Speaking about his appointment to Channel Mechanics, Brian commented:

“Channel Mechanics is a progressive company that’s to the forefront of defining best-practice for how the vendor/partner experience should operate. So it’s really exciting to be part of this team. I know my experience will help with the growth plans of the company and I’m excited to get started. I look forward to working with this dynamic team of people, dedicated to helping new and existing partners grow their businesses using our platform.”

Brian O’Higgins


If you would like to join the Channel Mechanics Team, please check out our current vacancies. Or follow Channel Mechanics on LinkedIn and Twitter to stay up to date about all things channel.


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